From a once-forgotten patch of land to a flourishing retreat, Wanstead Place Surgery has been busy transforming its spaces inside and out. Patient Ingrid Howarth reports
Back in January, I shared the story of Doctor in the Garden, which celebrated the transformation of an unused outdoor space at Wanstead Place Surgery. That once-forgotten patch has now blossomed into a vibrant garden full of colour and calm. Today, it is much more than just a garden – it is a welcoming retreat for staff to take a breather, hold meetings and enjoy a few peaceful moments in the middle of the working day.
Other patients, too, have noticed the difference. Many have remarked on how the garden view from the entrance brings a sense of warmth and welcome before they even step inside. And when they do, they are met with more improvements. Over recent months, the surgery has undergone a full refurbishment of the waiting room. The new ceiling, floor, lighting and seating have transformed the space into a brighter, more comfortable and more relaxing environment. The feedback from patients has been overwhelmingly positive, with many commenting the changes help to make visits less stressful.
This year, further renovations are planned, with redecoration of consulting rooms and the hallway on the agenda. These updates are part of the practice’s ongoing commitment to provide the best possible care – not only in clinical services but also in the overall experience of visiting the surgery.
Wanstead Place Surgery continues to serve the community as a modern general practice, offering a wide range of services beyond the traditional GP and nurses consultation. The practice team now includes a physiotherapist, who can assess and support patients with musculoskeletal concerns; a clinical pharmacist, who specialises in medication reviews; a social prescriber, who offers guidance on benefits, loneliness and carers’ needs as well as wider social issues; and a mental health practitioner.
This expanded team means patients can access the right professional for their needs more quickly and efficiently. In addition, the wider primary care network offers evening and Saturday appointments at neighbouring surgeries in South Woodford, ensuring greater flexibility for those who find it difficult to attend during standard hours.
A key event in the practice calendar is the annual flu vaccination campaign. This year, Saturday clinics are scheduled for 11 and 18 October. Eligible patients are encouraged to book an appointment early. For those unable to attend at weekends, additional lunchtime clinics will run from October to December.
As the garden continues to flourish, so too does the surgery, growing, adapting and improving to meet the needs of the Wanstead community.
The surgery is located at 45 Wanstead Place, Wanstead, E11 2SW. For more information, call 020 8989 1968